Hospitality
For owners who have the property but not the operation. We put in the standards, staff and systems to run a hotel, guest house or serviced apartment block — and keep the building side maintained by our own FM and HVAC teams.
07 / 09
Delivered by
AW Realtors (Pakistan), supported by the Group's FM and HVAC divisions
What this division covers
The scope of our hospitality work
Hotel and serviced-accommodation management and consultancy backed by dedicated facility operations.
Management
- Hotel Management & Consultancy
- Guest House Management
- Serviced Apartments
- Corporate & Staff Accommodation
- Pre-Opening & Setup Support
Operations
- Front Office & Reservation Systems
- Housekeeping & Laundry Standards
- Staffing, Rostering & Training
- Procurement & Inventory Control
- Occupancy & Revenue Reporting
Commercial & Guest Experience
- Rate & Package Structuring
- Online Listing & Channel Management
- Corporate & Long-Stay Contracts
- Guest Feedback & Review Handling
- Service Standard Audits
Property & Facility
- HVAC & MEP Upkeep
- Deep Cleaning & Pest Control
- Fire & Life Safety Compliance
- Refurbishment & Room Upgrades
- Energy & Utility Cost Control
Working with us
Who it suits, what you get, how it's contracted
The three questions every enquiry starts with — answered before you call.
01
Who it's for
- Owners of hotels and guest houses without an operating team
- Apartment and building owners converting to serviced accommodation
- Corporates needing managed staff or executive accommodation
- Investors developing a hospitality asset from scratch
- Owners of several small properties who want one operating standard
02
What you receive
- Written SOPs for front office, housekeeping and F&B
- Staffing plan, recruitment and training programme
- Monthly occupancy, revenue and cost reporting
- Preventive maintenance schedule for hospitality assets
- Guest service standards with audit and mystery-check results
03
How we engage
- Management contract — we operate the property for a fee
- Pre-opening & advisory — concept, setup and launch, then handover
- Corporate accommodation agreement — rooms contracted per month
- Revenue share — our fee tied to occupancy and revenue performance
- Facility-only — we maintain the building, you run the hospitality